Shipping terms

We ship all orders via DB Schenker to a service point (parcel locker/pickup location).

• Delivery Time: Sweden 1–3 business days, EU 3–7 business days.

• Delays: Delivery times may be longer during weekends, public holidays, or periods of high volume.

• Shipping Costs: Displayed at the time of purchase.

• Tracking: All shipments are sent with tracking.

Combined Shipping

• Combined shipping is available and must be requested via the customer page before payment.

• The maximum limit is 20 kg or the equivalent of one moving box. For larger volumes, multiple packages will be sent.

Collection & Pickup

• Packages are delivered to the nearest available service point and must be collected within the timeframe specified by the carrier.

• Unclaimed Packages: If a package is not picked up, it will be returned to us. The customer may be charged for return shipping and handling fees.

Damages & Issues

• Inspection: Please check your package upon collection. Any visible damage must be reported immediately on-site to the service point agent.

• Carrier Changes: We reserve the right to contact the buyer if delivery with the selected carrier is not possible.